Any questions ? Need assistance ? Our team is here to support you. Contact us now, Monday to Friday, from 9:00 AM to 12:30 PM and 1:30 PM to 5:00 PM (French time zone).
Before contacting us, please check our FAQ HERE : the answer might already be there!
AVA, Service Réclamation
25 rue de Maubeuge – 75009 Paris
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We place great importance on the confidentiality of your data. The information collected is used solely for our services and is never shared with third parties without your consent. Learn more. For any questions or requests regarding your personal data, you can contact us at the following address:
Even without an appointment, we welcome you at our offices.
At AVA, we create tailor-made solutions to meet the specific requirements of each trip. Whether for an international seminar, a conference, an extraordinary trip, or a special event, we design coverage tailored to each situation.
Thanks to our privileged agreements with our insurance partners, we develop 100% personalized protection for you, tailored to the needs of the traveler or organizer. Repatriation assistance, medical expenses, trip cancellation, baggage loss, civil liability, and more. Since 1981, we have mastered these essential guarantees to offer you reliable and comprehensive coverage. 💡
A specific request? Describe your needs by email and we promise to respond quickly!
