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GoByAVA is coming to your mobile!

Great news! The GObyAVA app is finally here! No favorites—whether you’re on Android or Apple, we’re available on all download platforms. Available in English and French version.

The GObyAVA app was created to help you manage your insurance procedures in just a few clicks. Easy and intuitive, the app lets you report and track your claims, extend your trip, and access all your contract documents, including the insurance certificate required to enter dozens of countries.

By also facilitating communication with our advisors, our goal is to meet your needs instantly, even if you’re on the other side of the world!

Services offered by the GObyAVA app

The GObyAVA app features four main functions, each organized into its own tab

  • My contracts contains information related to past or current contracts; it’s the place to download your insurance certificate, guarantee certificate, and all other contractual documents needed during your trip.

 

  • Extend my stay allows immediate subscription to a new contract. Policyholders extending their stay abroad can easily insure the remainder of their trip by simply entering their new return date. Payment is made online, and the new insurance certificate is issued immediately after payment confirmation.

 

  • Report a claim simplifies opening and tracking your claim file. Just select the contract for which you want to request compensation, specify the type of claim and the associated coverage, and add supporting documents directly from your mobile, which vary depending on the coverage.

 

  • Useful information gathers news and travel-related deals.

 

  • In addition to country guides, the GObyAVA app exclusively offers contact information and health addresses in about thirty cities worldwide. You’ll also find exclusive deals from the GObyAVAfamily!

Among the other features of the app, policyholders will find:

  • Available in English and French version,

  • the Notifications tab to track the progress of their procedures with AVA, and

  • the ability to contact customer service via WhatsApp, available Monday to Friday from 9 a.m. to 5 p.m.

Who is the GObyAVA app intended for?

As you might have guessed, the services offered by the GObyAVA app are primarily aimed at policyholders by simplifying their procedures and creating a new direct contact channel with their insurance.

To log in, simply enter your AVA account credentials.

Elisa B.
Verified review App Store
We had quite a few health issues with regular doctor’s appointments, and the app really made our lives easier! No bugs, we’re happy 🙂 (French review translated into English)
Alex'31
Verified review App Store
Perfect for GobyAVA clients who want to track their contracts and claims, extend their coverage, and much more! (French review translated into English)
Julie C.
Verified review App Store
Very convenient for managing my contract abroad! I was able to access my documents, track my reimbursements, and extend my stay in just a few clicks. (French review translated into English)
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In 3 clicks, find the contract best suited to your trip

At AVA, we create tailor-made solutions to meet the specific requirements of each trip. Whether for an international seminar, a conference, an extraordinary trip, or a special event, we design coverage tailored to each situation.

Thanks to our privileged agreements with our insurance partners, we develop 100% personalized protection for you, tailored to the needs of the traveler or organizer. Repatriation assistance, medical expenses, trip cancellation, baggage loss, civil liability, and more. Since 1981, we have mastered these essential guarantees to offer you reliable and comprehensive coverage. 💡

A specific request? Describe your needs by email and we promise to respond quickly!